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- Unleash the Disney Princess Heroine in You and Join us at Archer Summit 2021
You have been staring at the same four walls of your bedroom, kitchen, basement or maybe even a closet for over a year. You have been making heroic efforts to pay attention on endless Zoom calls, while not having distractions from your family, pets or neighbors interrupt your day. Perhaps all the while trying to balance your sanity with the needs of work, family, schools, and endless sanitizing. And now, you really want to join us for Archer Summit in Orlando in September. You can picture yourself strolling down Main Street towards the castle or meandering the walkways along the lagoon in Epcot past the shops, restaurants, and attractions of the various countries. You are giddy at the thought of engaging with risk colleagues as you enjoy keynotes, sessions, and labs. BUT you need to convince your boss, significant other, kids, or pet on why it would be time well spent? Have you tried to tell them how you are a risk hero or heroine , and that being in Disney puts you in the presence of the Greatest Risk Heroines – the Disney Princesses ? Not with me yet, right? Most people think of Disney Princesses as romantic figures or some see them as victims who needed saving. I don’t see them that way. Risk management is all about identifying, evaluating, planning for, and then responding to threats. Throughout their stories, the Disney Princesses did just that. Need some examples to build your case? Snow White found herself thrust into an unknown, risky situation when she was sent off into the forest. Overwhelmed with the risks, she evaluated her situation, planned on the fly, decided to trust the dwarfs, and made the best of it by applying a cheerful and positive attitude to what was an unpleasant series of events. Don’t risk practitioners face similar circumstances all the time? We assess information about a situation, reach out to our colleagues to collect data to aid in our assessment, trust them on what they provide, and—let’s face it—we often need a cheerful and positive attitude to get them to assist us. Why not visit one of the happiest places on earth to rejuvenate your cheerful attitude? Who doesn’t smile to see the seven dwarfs, even when you are Grumpy? Cinderella may be more your heroine of choice. She is the gentle purveyor of the strength and courage that it takes to square off against risk when faced with the constant stress of evil. Does this not go to the heart of cyber risk? After the heightened threats of the past year or more, don’t you want to connect with others that will help you regain your strength and courage, and inspire you to assess risk in a new light? Maybe the answers to your dream to prevail against security risk await you in Florida. Consider this story of Third-Party Risk. Tiana dreams of a successful restaurant in New Orleans. She meets third-party source, Prince Naveen, who has been turned into a frog. She does not see his warts or assess him as a threat, but he draws her into his problem by kissing her, making her into a frog too. But, as a great practitioner of risk, Tiana works with him to analyze the situation, create a shared plan, and conquer the risks on the road to achieving a common goal. In their case it was of being transformed back into humans, but for you and your vendors it can be a shared plan to beat risk. Be inspired by Princess Heroine Tiana and come let us show you how Engage for Vendors can help you avoid the warts of your third-party frog. Maybe you better relate to Elsa and her Operational Risk Management. She decided to hide her powers out of fear, but the strategy had unintended consequences for her, her sister, Anna, and her kingdom. Then there is Mulan . She is by far the biggest risk taker. She takes a calculated risk to enlist herself as a man in the army in place of her father. She has strength and courage enough to overtake the Huns, Shan Yu and countless other operational risks and have it pan out for her and her nation. Can we all get so lucky? Perhaps they both would have done better to follow in Pocahontas’ footsteps. She saw the wisdom of placing value and importance on the risk in the world around us. She would have been someone looking to know more about the future Engage for Executives or the updates to Operational Risk Management. We cannot talk about the Disney Princesses without looking to the story of Merida ; she is after all an archer. She is our beacon in the Risk Landscape showing all of us how to follow our own path to heroically overcome risk. Merida sets out in the forest, jumps over obstacles, challenges new things, and dreams big. Throughout her journey she relies on bravery and Archery skills to undo the beastly curse. Isn’t this at the heart of why you want to be a part of Archer Summit this year? Come engage in our vision for Archer? Share in the magic of dreams for how to tackle risk and rise to the new challenges the threat landscape poses? Now admittedly, I’m glossing over some of the other points of the stories where you can draw comparisons, like being presented with an immediate threat and falling prey to it. You can certainly spin your own comparisons from the stories of the princesses. But maybe that just means you need to think about how you raise awareness of risk in your organization. How do you educate, communicate expectations, get top-level buy in, and leverage great technology to measure and increase transparency? Maybe you need to consider whether to bring along some of those colleagues who try to thwart your attempts to educate them on risky behaviors, or maybe you want someone alongside you to aid you in your Risk Hero role. They, too, may learn something from the Heroines of Risk – the Disney Princesses. You certainly will. Can you now see yourself aligned with the Disney Princess Risk Heroines: Pocahontas, Merida, Tiana, Elsa, Snow White, Cinderella, and Mulan? Are you excited for an amazing adventure alongside them and the heroes of Integrated Risk Management – Archer employees and their customers? Join us this September 13-15 in Orlando, Florida for Archer Summit, the premier risk management thought leadership event. We look forward to seeing you! For details and to register, check out the Archer Summit website .
- Archer Summit is Almost Here!
I’m thrilled that Archer Summit 2021 - the premier event for risk and compliance practitioners - will be held from September 13-15, 2021 at Disney World in Orlando, Florida, and virtually, so there’s a place and something for everyone. It’s been almost two years since the Archer Community has gathered at the Archer Summit and although we’ve kept the connections and risk conversations going virtually, there’s nothing quite like meeting together. We realize that some organizations may not yet allow travel so we’ve added a virtual component that everyone can enjoy. Archer Summit is where risk practitioners gather to network, learn, and grow. Something I love about Archer Summit is you get the feeling right away that you’re among friends – and it’s true. You can make connections with anyone there, ask any question you want and if you present a session, you’re cheered on like a hero! In fact, the Call for Speakers to present a session is open – submit your topic now and if your submission is accepted you will receive free registration to Archer Summit (value - $995). This year at Archer Summit, we’ll be celebrating Archer’s 20th birthday (and we love to celebrate)! You’ll meet our new CEO and executive team who will talk about our direction and strategy, and you’ll hear firsthand about some exciting new Archer solutions, and more. A surprise theme is going to be announced soon that will shape the Archer Summit and I have a feeling you’re going to love it! We’ve all waited long enough for this, so begin to make your plans to attend Archer Summit, and I’ll see you there!
- Archer Summit: Call for Speakers
In just a few short months fall will be upon us. The air will start smelling fresher, kids will start school and pumpkin spice latte season will again be upon us. But, my very favorite thing about this fall is Archer Summit 2021 ! Archer customers, partners and Archer employees will gather virtually or in Orlando, FL for Archer Summit 2021 . The Archer community shares a special connection. They are a community that shares knowledge, collaborate, and support each other in their risk management journey. If you are a new attendee, we are excited to share the “magic” of the Archer community with you. If you are a returning attendee, we are looking forward to seeing you live or virtually and hope you are excited for all the things we are planning for Archer Summit 2021. And while we are still building out the agenda, we are hoping to add YOU to the agenda. Do you have success story to tell? Do you have a passion for sharing their knowledge with others? Are you someone who likes helping others solve common challenges? If you answered yes to any – or all – of these questions, then we want to hear from your customer. The Archer Summit Call for Speakers is open – submit your nomination NOW! (If your submission is accepted you will receive free registration to Archer Summit – value $995) We know you have high expectations for this conference, and we hope to continue to build upon all the great content and experiences you have come to expect from us. And while it ay be hard to choose what to attend, here are a few highlights that you will not want to miss! CELEBRATE – celebrate the strength of our community, our commitment to Archer’s innovation of risk management products and services and our 20th Anniversary online or in Orlando. EDUCATE – learn something new and share ideas from your peers and risk management pioneers, get CPE credits and Archer University certifications and find opportunities out of your risk management challenges. INNOVATE – Be inspired by our keynotes, ask questions to our Archer Summit partners and network with others virtually or in person. Our power-packed agenda will ensure you and your teams are prepared for the skills required for wherever the future takes you. With so much to do and learn, be sure to check the agenda regularly as we will be announcing our agenda and a few surprises! Don’t forget to register NOW and submit your “ Call for Speakers ” submission!
- Happy Archer Customer Appreciation Day!
In recognition of Customer Appreciation Day, we at Archer would like to send out a HUGE thank you to the best customers in the world! This year is even more special as we get ready to celebrate our 20th year in business offering the best risk management solution on the market – and we have our customers to thank for that success. We know our customers have choices and when they select Archer to enable achievement of their risk management goals, we take that very seriously and do all in our power to help them fulfill their aspirations. Archer has grown over the years because of the partnership with our customers as we've incorporated many of our customers’ best practices and requests into Archer solutions. Risk management is a quickly evolving science (and art) and we appreciate that we and our customers have grown together as we've found ways together for our customers to better manage risk to their organizations. We hope our customers feel our appreciation - not just one day of the year, but with every interaction with Archer. With Archer Engage we provide a solution for customers with a streamlined user experience across the organization that enables broad stakeholder participation in risk management. We will continue to strive to help our customers in any way we can to grow and mature their risk management capabilities in ways that are right for them, and we commit to be the risk management partner our customers need for the next 20 years. Learn more about Archer Engage and how we are helping our customers streamline risk management collaboration .
- Archer Summit: Discover Where the Risk Management Industry is Going
At Archer, our customers are at the center of everything we do. We are always looking for ways to connect with and drive higher value for our customers. That is where our user conference, Archer Summit comes in. Archer Summit , taking place September 13 – 15, 2021 in Orlando (and virtually), will give our customers a chance to connect, collaborate and learn from each other AND give us a chance to get honest feedback from our customers to help us evolve our products and services. Something truly magical happens at our user conference. As a community we take on the tough issues around risk management, share ideas and solutions. The risk community talks a lot about the fast-paced, changing world and this year Archer Summit will spotlight how the past year has changed the business of risk. Whether you join us this September live in Orlando or online, we will together tackle all the hard questions and so much more! Here’s a look at some of what’s in the works for Archer Summit 2021: Hello, my name is… – you have heard all the announcements of the new Archer executive team; now is the time to meet them in person and hear their thoughts, insights, and commitment to the future of Archer. Conversations for a changing world – this year has been a rollercoaster for all and especially for those in the risk management field. Hear from your colleagues and peers about how they have handled these risk-focused challenges in these unprecedented times. Sneak peeks – in addition to learning more about Archer, attendees can stop by our Partner Pavilion to learn about our partner’s innovative solutions to help you solve your risk management challenges. Here from Tutela Solutions, CastleHill, Archer Experts, Crowe and more! Safety first – we know this may be the first time that many of you have traveled for business in the last 18 months and we really want you to feel safe about attending. The Archer Summit team is working closely with local health authorities and the Dolphin Resort to provide a safe and healthy experience for all Archer Summit participants. We will be following safety measures such as mask wearing, social distancing, traffic lanes, contactless features, regular venue sanitization and change to capacities if applicable. In addition, we have hired a Health and Safety Manager for this event to advise us on best practices on health and safety related to COVID-19. Are we having fun yet? – e very year we challenge ourselves to provide a better experience than the year before and 2021 is no exception. Between celebrating our 20th anniversary, this event being the first time the Archer Community has been together in over a year and all the exciting things that Orlando has to offer, we are making fun and lots of opportunity to network priority number one! Whether you decide to join us in Orlando or join us virtually, Archer Summit is the risk-management event you can’t miss. EARLY BIRD REGISTRATION PRICING HAS BEEN EXTENDED TO MAY 31, 2021 – REGISTER NOW!
- First-Line Lessons from Napoleon's Front-Line Management
He thought he had it all under control. From deep within his confines of the Chateau de Fontaineblue, Napoleon Bonaparte did during a particularly critical juncture of the Napoleanic Wars exactly what he had always done; what had always brought him success in past. Throughout the battles that raged between France and England from 1793 through 1815, Napoleon maintained close control of the moves of his army applying what by now had become one of history’s most accomplished military minds. Only at key moment in the war, the dynamics had changed in ways that he hadn’t carefully considered in terms of operational impact. While up until late 1805 the majority of the war had played out on fields across western Europe, the battle had taken to the seas, and the Battle of Trafalgar would prove a key turning point forever changing the course of Europe’s history. In the best-selling book Nelson’s Trafalgar: The Battle that Changed the World , Rod Adkins describes how Napoleon was “used to organizing grand projects that relied on the fast and reliable transmission of orders to move large armies across the landscape.” Some would say Napoleon’s error was one of strategy, of not trusting in the French Navy, led by Admiral Pierre-Charles Villeneuve. In fact, Adkins writes “while trying to impose tight control on his ships at seas through a constant stream of orders, he produced more chaos than if he had left his admirals to their own devices. ” While it’s hard to argue against the validity of this point, the eventual shortcomings of Napoleon’s approach also point towards some important factors that in many ways are relatable to the challenges facing business and risk professionals in managing today’s complex operational environments. Specifically, I see two failures: Understanding the changing dynamics of the battlefield Understanding the opportunities and limitations of technology to stay engaged with front lines If you’ll forgive the melodramatic metaphor, the changing dynamics of business operations compare favorably to the shifting battlefield that challenged the French strategy. A Gartner, Inc. survey of 317 CFOs and Finance leaders last March revealed that 74% will move at least 5% of their previously on-site workforce to permanently remote positions post-COVID 19. Understanding how that new reality, one which many were planning for but has been dramatically accelerated, is essential to maintaining effective first-line coordination and collaboration. When you consider further the additional shifts in outsourced dependencies represented by the move to third party and vendor execution, the challenge becomes even more complex. According to media coverage of a 2020 Ponemon survey , the typical enterprise has an average of 5,800 third parties, and that number is expected to grow by 15 percent in the next year. Both of these dynamics present new realities of limited visibility and have dramatic impact on identification of new risks and the responsiveness of various branches of far-flung operation and execution. The second lesson is around understanding how the technology requirements for achieving first-line and vendor management are different. In Napoleon’s case, he continued to rely on frequent and granular changes in orders, which for land-based battles could be more reliably delivered by horse-driven carriers. The sea-based troops needed a different approach, as the small crafts meant to carry new orders swiftly proved ineffective in keeping pace with the changing risks on these front lines. The needs highlighted by these lessons are at the forefront of the innovation within the recent launch of Archer Engage . My colleague Jeremy Fisher recently covered in great detail the need to ‘meet the first line’ where and how they are accustomed to working. And so as we continue to share the details of Archer Engage with our customers we are working to help them explore key questions related to first-line collaboration, such as: How much more effective would your risk function be if you could increase the response rate on first-line assessments by 25%? By 50% To what degree would risk be reduced if you had double or triple the visibility into your third party readiness for new risks as they emerge? How valuable is speed in responding to risk? What if your assessment or incident notification process could be dramatically sped up? Archer Engage provides a solution for our customers with a streamlined user experience across the organization that enables broad stakeholder participation in risk management . This simplified and efficient collection of risk data from cross-functional stakeholders is fed into the Archer platform for analysis and treatment. Learn more about Archer Engage and how you can streamline risk management collaboration .
- Five Keys to Building Business Resiliency
Building business resiliency in today’s complex organizations is like trying to put together a championship team. It is comprised of many inter-related moving parts: owners to support a common goal to succeed; a general manager to oversee team operations and ensure recruitment of the right coaches; a head coach and assistant coaches to develop the best players and provide an effective game plan the team can execute; and a roster of players that are well prepared to perform when the time comes. To get it right, this level of teamwork requires coordinated resources, effort, and sometimes trial and error. Similarly, building a resilient organization also requires significant coordination. It requires a common goal for the board of directors and C-level executives to build a resilient organization; designated champions with the authority to drive this resiliency initiative throughout the organization and help clear obstacles; And a leader to execute a coordinated plan working with corresponding leaders and their teams across business operations, IT, risk management, compliance, third-party management and other departments.. While building a resilient organization can seem like a daunting task, a well thought plan and playbook can make all the difference. We recommend you consider the following areas in creating your resiliency playbook: Aspects of your organization that are most critical to ensure they are resilient. It is important to determine which of your customer-facing products and services and supporting business processes would have the greatest impact on your organization if they were interrupted for any reason. First, identify which products and services are most critical; then determine the negative impacts – or impact tolerances -- your organization would be able to absorb. This should account for the duration of the disruption (recovery time objective), as well as the impact on other business metrics. For example, if your organization was not able provide that product or service, how much revenue could you afford to lose or how many transactions could you afford to not process before the impact becomes intolerable to the business. These impact tolerances are important drivers in determining which resiliency and recovery strategies your organization puts in place. Risks that could impact your organization. It is important for your organization to have methods to identify and understand which risks could affect the achievement of your business objectives, as well as the likelihood of the occurrence of those risks. This can help your organization understand to what extent the risks need to be dealt with. It is also critical to identify the scenarios (combinations of risks or threats) that could impact the business, such as a pandemic that results in loss of key resources, loss of customers, regulatory restrictions, and more. This is more than assessing and managing one type of risk, it is also identifying those ‘perfect storms’ that combine multiple risks and threats that could negatively impact your organization. Understanding your third-party risk. Third parties can play an integral role in helping to achieve your business objectives, yet today’s supply chains and third-party ecosystems are becoming increasingly complex. In building business resiliency, it is critical to identify, understand and track your third parties, particularly those that support your organization’s most critical products and services. Once you know who your most important third parties are, it is vital to understand the vulnerabilities they present and their resiliency capabilities and gaps. The importance of business and IT recovery . The best assumption is not “if” your organization will experience a disruption at some point, but “when” there will be a disruption. Starting with the parts of your business that are most critical, consider the potential disruptive scenarios and risks and whether you have resiliency and recovery strategies to recover your business and IT functions. This extends to people, locations, data and any other elements that are vital to running your business. These strategies must be translated into concrete plans and tested against the scenarios you have defined. Tracking your business resiliency progress and gaps . There are many moving parts in an initiative to build resiliency into the way your business operates. It must be managed like a cross-organization project until it becomes “muscle memory” for your organization. Tasks, assignments, issues, gaps and next steps must be tracked, assigned owners, driven to resolution, and reported. This discipline is required to successfully implement a program of this magnitude. Business resiliency is difficult to build and maintain without the help of automation. Archer is purpose-built to help organizations of all sizes and scope quickly deploy the standards-driven industry best practices needed to establish effective business resiliency. For example: Archer Business Impact Analysis helps you determine which of your business processes are most critical, including the supporting infrastructure, so you can protect and recover what is most important to your organization. Archer Risk Catalog allows you to record and track risks across your organization and establish accountability for those risks. It lets you take a top-down, qualitative approach to assessing inherent and residual risk and enables a three-level rollup of risk, from a granular level up through enterprise risk statements. Archer Third Party Catalog allows you to document all third-party relationships, engagements, and associated contracts, as well as the business units and named individuals in your organization that are responsible for each third-party relationship. Archer Business Continuity & IT Disaster Recovery Planning enables you to document and test business continuity and IT disaster recovery plans with a coordinated, consistent, and automated approach to recovery, allowing you to respond swiftly in crisis situations. Archer Issues Management lays the foundation for your business resiliency program, enabling you to manage issues generated by multiple groups and establish accountability, workflow and reporting to improve the management of findings, remediation plans and exceptions. Building resiliency for your organization requires shared objectives, dedicated ownership, leadership buy-in, cross-functional coordination, consistent execution, and, well, resilience! Learn more about Archer’s approach to Building Business Resiliency . Patrick Potter is a subject matter expert who works with customers, analysts and partners on integrated risk management best practices, as well as provides strategic input into the development and marketing of Archer.
- Ringing in Archer’s Next Chapter with a New Identity
In a year filled with unprecedented challenges and uncertainty beyond our control, I find it especially rewarding to focus on outcomes where things have fallen naturally into place. That's why I feel incredibly fortunate to be Archer's new CEO as we lead our business into its next chapter. Just a few months ago, I couldn't have predicted the opportunity to join an iconic leader in the risk management software industry where I've spent my career and be able to continue my partnership with Symphony Technologies Group - RSA's primary portfolio sponsor. I was equally excited by the opportunity to address the passionate Archer customer base (albeit virtually) today at the Archer Summit 2020. For those unable to join this year's event, let me recap some of the main points. First and foremost, my message to customers is to reinforce our commitment to Archer's leadership and innovation in the Integrated Risk Management arena. As an independent company, we have a better opportunity to focus on that singular objective and drive on the collective energy and passion of our employees and this entire community towards that mission. Since my arrival at Archer just a few short weeks ago, I've been incredibly impressed by the recent momentum around the offerings, all of which has only reinforced what I knew of Archer's reputation. Not only have recent innovations in the product been huge drivers of value for customers, but they also act as a foundation for new areas of development and value creation. For example, the move to Archer's Cloud has enabled a major online retailer to be implemented within 90 days. We have the ability to be more agile and responsive to the changing needs of risk managers, and more fully committed to ensuring long-term customer success. I shared our focus on four strategic pillars which will guide our efforts and investments in the future: Modern Cloud Offerings: we have already seen tremendous improvements in time to value for our customers using Archer Cloud and will continue to advance our capabilities as a preferred deployment method. Integrated Risk Management for the Enterprise: we believe our capabilities are unmatched and create tremendous differentiation, and we plan to compound that advantage to engage more stakeholders in the risk process and improve communication and outcomes through broad use of the Archer platform. Analytics: with nearly 1,500 customers globally, we plan to share depersonalized insights across our vast customer network to help how our clients think about risk and the usage of Archer. Customer Success: we have formally launched our Customer Success Program (CSP) offerings to create a formal process to ensure our client objectives are known and whether we are collectively realizing the benefits expected through our proven, developed methodology. Finally, I communicated our independent brand identity for the Archer business. Although there have been many advantages being part of Dell and RSA, that association has led some to think our capabilities are solely focused on IT risk management. Our newly relaunched Archer brand gives us the opportunity to renew a connection to the broader elements of operational risk and reinforce the importance of integration of risk across the entire organization, not just IT. These are just a few areas where you will be seeing and feeling the positive impacts of our independence, and so I look forward to building upon today's news and the many highlights of the Archer Summit 2020 to work with all of you in writing Archer's next chapter.