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Patrick Potter

The State of Operational Resilience for 2024


Today, global regulatory pressures coupled with unforeseen disruptive events pose substantial challenges for companies that are working to build operational resilience. These challenges are driven by a myriad of factors including rapid technological advances, geopolitical unrest, and the escalating pace of global economic shifts. Now more than ever, your organization must be proactive in mitigating these challenges to remain operational and competitive.


The Growing Focus on Operational Resilience


Operational resilience has become a key topic in boardrooms and executive suites for good reason:

  • Cybersecurity threats: As organizations digitize their operations, the risk of cyber threats increases. From ransomware attacks to data breaches, the potential impact on operational resilience and reputation is substantial.

  • Supply chain vulnerabilities: Global supply chains are interconnected and vulnerable to disruptions caused by geopolitical events, natural disasters, or unforeseen challenges such as the recent global supply chain issues.

  • Regulatory demands: Regulatory bodies are increasingly emphasizing the importance of operational resilience. Compliance with standards such as the Digital Operational Resilience Act (DORA) in the European Union highlights the need for a proactive and strategic approach.

  • Technological dependencies: Reliance on intricate technological ecosystems means that a failure in infrastructure or a critical system can have cascading effects across an organization.


Strategies for Enhancing Operational Resilience


Operational resilience requires a coordinated, company-wide approach that goes beyond planning for recovery from disruption to fortifying all facets that drive your organization’s success. For many organizations, this approach necessitates a pivotal shift. But in doing so, you are able to better adapt to changes and disruptions while also optimizing processes, enhancing productivity, and fostering innovation.


A comprehensive strategy should consider the following elements:


  • Prioritization: Your organization must use business impact analysis to prioritize what is most important to make resilient. These priorities should start with products and services offered to customers and cascade to the business units, process, technologies, data, and other interdependencies.

  • Integrated risk assessment: Conducting thorough risk assessments allows you to identify vulnerabilities and potential points of failure. This includes assessing risks related to business processes, technology, supply chains, and regulatory compliance. This risk assessment should incorporate groups across the second line of defense to coordinate their efforts.

  • Robust cybersecurity measures: Investment in robust cybersecurity measures is essential, including regular assessments, employee training, and the implementation of advanced threat detection and response systems.

  • Diversification of supply chains: Recognizing the vulnerabilities in global supply chains, it’s important to explore strategies for diversification and localization to mitigate risks.

  • Scenario planning and testing: Adopting a proactive approach involves scenario planning and testing. Simulating potential disruptions enables you to identify weaknesses, refine response strategies, and enhance overall preparedness.

  • Technological innovation: Utilizing technologies such as Archer, you can leverage artificial intelligence and data analytics to enhance predictive capabilities and improve overall resilience.

  • Collaboration and information sharing: The importance of collaboration extends beyond organizational boundaries. Information sharing among industry peers and public-private partnerships can enhance collective resilience against shared threats.


The Evolving Landscape


The state of operational resilience for your organization must mirror the dynamic landscape your organization is navigating. Operational resilience is not a static goal; it is an ongoing process of adaptation. As threats evolve, so must strategies for resilience. By embracing a proactive and strategic approach, investing in technology, and fostering collaboration, businesses can not only survive disruptions but emerge more resilient and better prepared for the uncertainties of the future.

To learn more, register today to join Archer and BCI on January 11 for an informative webinar, Operational Resilience: Lessons Learned & Key Strategies for Success, to:


  • Gain insights into lessons learned, current trends and best practices in operational resilience, and how to leverage these to enhance your organization's capacity to respond to unexpected disruptions.

  • Understand the latest regulatory guidance concerning operational resilience and the potential implications for your organization.

  • Learn effective strategies for adopting and executing Archer as an integral part of your organization's existing business continuity plans.

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